Take Hair Stylist 2 Small Claims Court 4 Stained Hair Color? She refused to fix 4 free & a total refund!?

well you see my sister recently went to the beatuy salon to get a root touch up from color AND highlights...her stylist pointed out her own mistakes, where she had mixed in the brown with the blonde making the highlight blonde from the root and brown from the middle and then finishing blonde at the ends. And in other sections the highlight began brown from the root but then finished off blonde at the ends....but her stylist assured her that they would wash off in about 3 days...after about 5 days the stains on her bleached hair hadn't washed off and she noticed that the bottom half of her roots hadn't been dyed at all!!! her roots were all black and finished off brown!....so she visited her stylist and explained the situation. Her stylist said that she would fix the bottom half for free but that she would have to charge her to fix the staind highlights. since she refuses to give back the money and refused to fix it for free and the shop owner also refused to pay...should she take her hairdresser to small claims court???Take Hair Stylist 2 Small Claims Court 4 Stained Hair Color? She refused to fix 4 free %26amp; a total refund!?
right i'm a hairdresser myself bu few years ago i experienced a similar situation - where colour correction went wrong.





1) go to another salon just to get a 2nd opinion - find what they would suggest to sort the colour out and costs.


2) go bk to the other salon, ask for a refund or for it to be done for free.


3) go to your local trading standards if she wont do it and small claims court.





also, i dunno if ur in the UK or not, but if you are, go to ur local Citizens Advice Beauru.





in my case - i went to another salon, had a 2nd opinion, and where i didnt trust the original stylist's capabilities, i asked for a refund, which i got after writing a letter threatening small claims court and less than a week later i had a cheque with my 拢80 refund bk.


Take Hair Stylist 2 Small Claims Court 4 Stained Hair Color? She refused to fix 4 free %26amp; a total refund!?
yes go for it...sue that *****..........I would